The debate about Samsung Galaxy tab’s return rate rages on. Earlier this month an American research firm released findings showing a staggering 16% return rate for the Samsung Galaxy Tab. Stories also appeared in the New York Post appearing to back up the figures, leaving Samsung with egg on it’s face. Are these figures accurate or were they somehow blown out of proportion? Rumors abound that these figures were actually publicized by Apple fanatics looking to take the wind out of Samsung’s sails. With the Galaxy Tab 2 and iPad 2 on the horizon it’s easy to see why competitors would want to push Samsung’s wildly successful tablet out of the lime light. It’s since been leaked that this information came from a team of Apple fans, abusing their position as technology writers. Apparently this group even renders services to Apple’s marketing team once in a while.
Samsung wants to clarify the issue and said that according to their Mobile Communications business the real percentage is only below 2%. Furthermore Samsung has an ongoing lawsuit, and Paul Mueller, Los Angeles Industry Analyst, said that they can definitely hit back hard over false claims.
Samsung built an amazing reputation right out of the gate with the release of the Galaxy Tab, capturing a huge percentage of Apple’s market share for touchscreen tablets. I’d say that makes them an easy target. What you do think about the purported return rate.. 2% or closer to 16%?
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